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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203

Category

Electronics

Report number

20160729-64BEC-2147416470

Ownership age

About 13 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20160729-64BEC-2147416470. Matched catalog product: Hamilton Beach Griddle Model# 38518R, Power Adapter Model# ZL203. Source model text: Hamilton Beach 2 slice toaster model 22501. Incident: Hamilton Beach 2-slice toaster model 22501 series A4631DM. This toaster worked perfectly for about a year. I loved it. Then suddenly while cooking breakfast I noticed that the toast was burning dark black. The eject button would not work, and lifting "up" on down lever did not work. The electronic digital buttons looked hot and dark. There was no way to turn the unit off as the toast continued to smoke. If I had not been standing there my house would have likely experienced a serious kitchen fire or worse.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20160729-64BEC-2147416470. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.