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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

HP HP Pavilion 17 Notebook PC. The product number is G4X63UA#A

Category

Electronics

Report number

20160825-45439-2147414749

Ownership age

About 37 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20160825-45439-2147414749. Severity: Injury, Level of care not known. Matched catalog product: HP HP Pavilion 17 Notebook PC. The product number is G4X63UA#A. Incident: My HP Laptop overheated and caught fire last night (25.08.2016). Thankfully we were in home and in the same room as the product when this happened. No injuries other than general smoke inhilation.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20160825-45439-2147414749. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.