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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Sole F60

Category

Fitness Equipment

Report number

20160829-83115-2147414639

Ownership age

About 27 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20160829-83115-2147414639. Severity: Incident, No Injury. Product: Sole F60 (Sole F60 Treadmill. It has a digital interface and has the ability to incline. Has multiple speeds.). Incident: I�m having a huge safety issue where within months, two (2) motor control boards with minimum use on my Sole F60 Treadmill has caught on fire. The first motor control board caught on fire and there was burnt damage on the motor control circuit board. This board was simply replaced with a new one. Within a month and half the new motor control board caught on fire. This is the second time a motor control board has caught on fire and there was significantly more burnt damage to the circuit board. I have gotten to the point where I feel the Sole treadmill is no longer safe. I can keep replacing these motor control boards, however there is a huge fear of my safety of my home and my family that lives in it. After all there already has been two (2) fire hazards directly caused by the Sole product, with normal use. I have contacted Sole and shared pictures with them and they did not want to help with this safety issue.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20160829-83115-2147414639. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.