afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung destroyed in fire. Most likely WA45H7000AW or WA52

Category

Kitchen Appliance

Report number

20160929-F6927-2147413569

Ownership age

About 35 months to failure (from purchase date when reported)

Failure type

Washing Machines, Other or Not Specified (140)

Incident narrative

SaferProducts.gov consumer incident report 20160929-F6927-2147413569. Severity: Incident, No Injury. Matched catalog product: Samsung destroyed in fire. Most likely WA45H7000AW or WA52. Source model text: WA45H7000AW. Incident: I was using a samsung top load washing machine (WA45H7000AW). I was washing bedding at the time and during the spin cycle I heard a loud explosion. I was not in the laundry room at the time. When I came up stairs the frame on the washing machine was all busted up and the washing machine itself had moved quite dramatically. It appeared that the drum had come loose. I contacted samsung and at the time they were unwilling to repair it at their cost because it was 2 months out of warranty.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20160929-F6927-2147413569. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.