Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung UN50F6300AF XZA

Category

TV

Report number

20161005-AC398-2147412312

Ownership age

About 23 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20161005-AC398-2147412312. Severity: Incident, No Injury. Matched catalog product: Samsung UN50F6300AF XZA. Source model text: UN50F6300. Incident: Turned on the Television and saw a black patch on bottom left corner touching the bezel along with off color and horizontal lines. Attempted the self diagnostic feature of the smart TV to no avail. 5 minutes later the smell of plastic burning prompted me to look closer at the problem corner and saw the plastic melting then immediately unplugged.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20161005-AC398-2147412312. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.