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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung FTQ353IWUX

Category

Kitchen Appliance

Report number

20161021-56D22-1602184

Ownership age

About 62 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20161021-56D22-1602184. Matched catalog product: Samsung FTQ353IWUX. Incident: Caller is reporting that while using the oven to bake at 400 degrees approximately 20 mins into the operation she heard a loud noise and the panel illuminated. Smoke and flames started to emit from the rear of the unit. She stated that she used a fire extinguisher to contained the flames and the contacted the fire department. The fire department came out and advised her that the range needed to be replaced and that she could obtain a report from them.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20161021-56D22-1602184. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.