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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Samsung Galaxy S10FE 5G tablet and tablet cover

Category

Electronics

Report number

20161125-A95E0-2147410389

Ownership age

About 50 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20161125-A95E0-2147410389. Matched catalog product: Samsung Samsung Galaxy S10FE 5G tablet and tablet cover. Source model text: NP305E5A-A03US. Incident: Samsung laptop was being used as usual, until the laptop caught on fire. Consumer smelled burning plastic and lifted the computer and saw orange flames through the fan vent. Computer was on fire for a few minutes, and consumer lifted the computer away from flammable material and the flame eventually went out. Flames did not leave computer. Consumer contacted Samsung, but Samsung stated that they would not investigate due to computer being out of warranty.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20161125-A95E0-2147410389. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.