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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Shark NV352 31

Category

Home & Garden

Report number

20161129-351CF-2147410281

Ownership age

About 3 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20161129-351CF-2147410281. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Shark NV352 31 (Household vacuum floor care). Incident: Repeated electric shocks between hose, handle and base of vacuum primarily when used on carpet. However, also strong shock experienced when used on linoleum floor near metal toolbox inside my home. Shocks are painful, once resulting in chest pain and heart arrhythmia which was corrected by hard coughing.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20161129-351CF-2147410281. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.