SaferProducts incident

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20161202-25753-2147410200. Severity: Incident, No Injury. Matched catalog product: Frigidaire Electric Range Model FFEF3054TS. Source model text: FPEF3081KF. Incident: On report # 20121107-3591A-1282233 date 11/07/2012 I reported a very dangerous incident with the mentioned stove which during the morning it was found on. After the report Electrolux on ticket [REDACTED] Rev D a visit was done and services # [REDACTED] control # 59033; service #6387336 control #59839 was performed on the mother board ES-1000Range Control. I asked for an exchange of a new stove to what they said NO. I had worries about possible future incidents. I was not far away from the reality, less than four years around mid October 2016, the same incident happened but this time I was washing dishes and suddendly I percive a smell of burning, when I turn my face the area where the stoves control are was smoking and the stove turned on by itself, the same experience. Thank God I was present and reacted inmediately to unplug the stove. Knowing that the guarantee has expired I called Frigidaire and told me sorry but guarantee is over. I called US consumer in order to get advise which they send me paperwork for the report. Due to health issues I was not able to submit report papers before, and now I am doing the report via internet. This is a very dangerous experience because Thank God I was at home; but just to think what could of happened if I was not present and the entire kitchen, wood cabinets and things on top of stove caused a fire... It is imperative, that these products are not available to continue used by customers, because they are risks for health, safety and inc