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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE The model # is -JGBS60DEK6WW.

Category

Kitchen Appliance

Report number

20161206-ED11C-1612513

Ownership age

About 16 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20161206-ED11C-1612513. Matched catalog product: GE The model # is -JGBS60DEK6WW.. Source model text: PZS25KSECFSS. Incident: We have a GE side by side refrigerator Model PZS25KSECFSS. The ice maker has a plastic auger (part# WR17X11263) that has broken twice in 14 months. The ice chips of pieces of the plastic auger until it doesn't even work anymore. Beside the broken part, there is potential risk for swallowing or cutting your mouth on the small chips. I chew on ice chips alot and have had a small piece of the broken auger in my mouth (11-30-2016). This could have cut me, could have choked on it or broken a tooth. You can't tell the diffence because they look just like the ice chips. I did not get hurt but someone else could.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20161206-ED11C-1612513. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.