Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Toro 421Q

Category

Home & Garden

Report number

20161210-70D59-2147409976

Ownership age

About 85 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20161210-70D59-2147409976. Severity: Incident, No Injury. Product: Toro 421Q (Toro Power Clear Snow Blower model 421Q E). Incident: My Toro snow blower (Power Clear 421Q E) was first recalled in 2011 under campaign due to gas leaking from the carburetor. The snow blower was repaired by an authorized Toro dealer on 1/24/2012. The issue has returned on 12/10/2016 and the replaced carburetor again leaked out gas causing a fire hazard in my garage. The gas ran down the carburetor and pooled on the garage floor creating a fire hazard for possible ignition by any flame source. Toro know that all gas made causes a problem with their design still continues to make the same product design. This design is unsafe no matter how many times it is repaired and causes a fire hazard. I do not want to risk having a snow blower leaking gas at my residence. All these snow blowers with these designs should immediately stop being sold until the design can be corrected to stop the leaks. Toro should voluntarily buy back the defective machines and/or replace with a true safe design. At a minimum Toro should be required to add a gas shut off valve into the design as a fail safe if they continue to be incompetent to correct the design flaw.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20161210-70D59-2147409976. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.