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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Frigidaire Electric Range Model FFEF3054TS

Category

Kitchen Appliance

Report number

20161221-DC9DD-2147409077

Ownership age

About 33 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20161221-DC9DD-2147409077. Severity: Incident, No Injury. Matched catalog product: Frigidaire Electric Range Model FFEF3054TS. Source model text: Fpec3085ksb frigidaire pro cook top. Incident: I bought a frigidaire cook top model fpec3085ks 2 1/2 years ago which worked well until 11/16. The cook top turned itself on at 2 am and melted a food steamer I left on the cook top. Yes I know not to smart of me. I could not turn the burner off no matter what I tried and ended up flipping the breaker. I called customer support and was told this is not their problem as they only offer a 1 year warranty. So in short I almost lost my house by fire I lost a $850 cook top and a $250 food steamer. I will spend a lot of time posting this warning on every blog, review board and web site that will listen. Do not by from this dishonest company that knowingly sell dangerous products. If you don't believe me just goggle "frigidaire cook top turned itself on" you will find this is not an uncommon occurrence. Thanks for reading.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20161221-DC9DD-2147409077. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.