Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Maytag MGR8700DE0

Category

Kitchen Appliance

Report number

20161223-5BE56-2147408977

Ownership age

About 22 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20161223-5BE56-2147408977. Severity: Incident, No Injury. Product: Maytag MGR8700DE0 (Maytag gas stove manufactured by Whirlpool). Incident: I purchased a Maytag gas stove from Sears applicable center in Pearland, TX. Sears professionally installed the stove. Within 2 months the clear coat on the top of the stove began to come off the paint. We contacted Sears who agreed to replace the top. Within 2 months the clear coat again began bubbling and coming off the stove, within few months the black paint began to come off in spots. We were told that the 1 year warranty was up. We are not sure if the stove is safe to operate with flames and peeling paint. The next issue is the stove has knobs located in the front of the stove, when the oven or burners are used, the knobs get hot and a child could get burned. We have only used this stove to cook in a single family household. We have used the self cleaning oven 1 time. We have never used abrasives to clean the stove as directed. This stove is not safe to use around our grandchildren or disabled people nor is it safe to operate for possible fire hazard. This stove should be recalled as a hazard.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20161223-5BE56-2147408977. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.