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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung 1st stove NX58M9420SS 2nd stove NX58H9500WS

Category

Kitchen Appliance

Report number

20161227-DA646-2147408847

Ownership age

About 0 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20161227-DA646-2147408847. Severity: Unspecified. Matched catalog product: Samsung 1st stove NX58M9420SS 2nd stove NX58H9500WS. Incident: My Samsung Oven Range has knobs for the stove that turn on too easily. In the six days we have had it I have unintentionally bumped the knobs while reaching into a cupboard next to the stove and turned it on at least a dozen times. Most of the time it has been while I was preparing food and was right there to see the burners turn red and was able to quickly turn it off. However, twice it happened as I was grabbing something and then left the kitchen. The first time a piece of paper had fallen onto the cooktop and the second time was a plastic bowl. Luckily the smell of something burning alerted us in time to prevent a fire.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20161227-DA646-2147408847. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.