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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LG Gas range, Model LDG4313BD

Category

Kitchen Appliance

Report number

20161230-D4E26-2147408693

Ownership age

About 2 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20161230-D4E26-2147408693. Matched catalog product: LG LG Gas range, Model LDG4313BD. Source model text: LGD4311ST aka LGD4315ST100. Incident: I've identified a serious safety problem with this range. I am 5'4", the average height of an American female. Several times over the past week I have engaged a knob and started burners while reaching to either start an oven function or use the over-the-stove microwave. Today, I put a cup of tea in the microwave and walked out of the room. I walked back in several minutes later to the strong odor of gas. I believe the knobs, which are located on the front of the unit, are too sensitive to weight and far too easy to engage. (I did not even feel the knob when I put the cup in the microwave.) I believe this is definitely an engineering flaw and should be addressed immediately before someone sets themselves on fire or blows their house up.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20161230-D4E26-2147408693. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.