Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Samsung Galaxy Tab 4 Model SM-T230NU

Category

Electronics

Report number

20170103-082E7-2147408571

Ownership age

About 0 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170103-082E7-2147408571. Matched catalog product: Samsung Samsung Galaxy Tab 4 Model SM-T230NU. Source model text: EP-NG930. Incident: I received as a gift from my sister on Christmas Day (so I have had it six days) and used on our kitchen counter to charge our Galaxy S7 phones. It was purchased from Besy Buy. On Jan 1 I smelled something burning and walk over to see the charger smoldering at the usb port. There was no phone on it charging. I learned that the blue light means charging. When I walked up to it, that light was on. There had not been a phone on it for at least thirty minutes. I am guessing it burned itself up continuing to charge with nothing there. Good thing I caught it before it caught my house on fire... We use all Samsung OE products because I know that's important and have two "slow" wireless chargers that have worked perfectly for over a year. All samsung products I own (phone, chagers, etc...) are all within Samsungs 1y warranty.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20170103-082E7-2147408571. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.