Product
Samsung Model No. NE58K9850WS
Category
Kitchen Appliance
Report number
20170120-4D14A-2147407858
Ownership age
About 7 months to failure (from purchase date when reported)
Failure type
Structural / mechanical failure
Incident narrative
SaferProducts.gov consumer incident report 20170120-4D14A-2147407858. Severity: Incident, No Injury. Matched catalog product: Samsung Model No. NE58K9850WS. Source model text: NE 58K9850WS/AA. Incident: Samsung Electric Slide-in Range, Model # NE58K9850WS/AA, Serial Number 0D217DCH500199Z, purchased from Lowe's HIW on June 16, 2016 and installed on July 5, 2016 at the time new counter tops were installed. Label says was manufactured May 2016. Range has operated properly these several months. Our son, [REDACTED], an experienced cook, was preparing Clam Chowder for our supper using a large new cooking pot from Kitchen Craft. [REDACTED] lifted the lid to stir and taste the chowder. He drained the moisture from the lid and set the lid on the top. Suddenly there was an explosion. [REDCTED] looked at the top and saw the lid had been moved and the glass top had shattered. My wife and I were sitting at the dinner table less than ten feet away. Fortunately the glass did not become air born and hit any of us.
Official report number: 20170120-4D14A-2147407858. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.