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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Model Number- RF18HFENBSR US

Category

Kitchen Appliance

Report number

20170128-55867-2147407596

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170128-55867-2147407596. Severity: Incident, No Injury. Matched catalog product: Samsung Model Number- RF18HFENBSR US. Source model text: FTQ3531WUX30. Incident: I was making supper on my Samsung range model number FTQ3531WUX 30 I was using the oven as well as the cooktop As I started to go upstairs I heard a loud pop and turned around to see what it was Smoke was pouring out from the back of the stove and there was a strong electrical smell I ran downstairs and turned off the circuit breaker My son who is a electrical maintainance tech came up and took the back panel off The middle relay is melted and blackened He said I was really lucky I didn't have a fire and that it was a design flaw Upon going online and researching several sites this seems to be a real common problem The stove I have was manufactured in Nov of 2010 but I am sure I didn't purchase until 2011 If this can prevent 1 family from losing their home or worse yet their lives it will be worth the filing of this report

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170128-55867-2147407596. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.