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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE CGS990SET3SS

Category

Kitchen Appliance

Report number

20170208-24745-2147407251

Ownership age

About 32 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170208-24745-2147407251. Matched catalog product: GE CGS990SET3SS. Incident: Purchased GE Cafe CGS990SET3SS from Home Depot June 2014. The lower oven has failed twice from the deflector shield melting on the igniter glow bar, burning out the glow bar. The second event fried the control panel digital glass touch panel. This is an ongoing problem and we have continued to replace parts. We are on the second igniter glow bar and second deflector heat shield.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170208-24745-2147407251. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.