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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Toshiba Satellite L755 = S5252

Category

Home & Garden

Report number

20170224-0608A-2147405799

Ownership age

About 25 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20170224-0608A-2147405799. Matched catalog product: Toshiba Satellite L755 = S5252. Incident: On several occasions, while using my computer, the laptop has become so hot that it literally left a burn mark on my leg. I have had to turn it off in the midst of work as the computer started heating up again. I have to unplug the computer each time I am done using as one morning I noticed that, even when turned off, the computer had heated papers sitting next to the computer and I smelled smoke.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170224-0608A-2147405799. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.