afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Anker I don't know.

Category

Electronics

Report number

20170315-79C48-2147405193

Ownership age

About 9 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170315-79C48-2147405193. Severity: Incident, No Injury. Product: Anker I don't know. (White 2 USB port. 2.2x2.1x1.1 White). Incident: I purchased an Anker 24W Dual USB Wall Charger PowerPort 2 (with Foldable Plug) from Amazon.com in June 2016. After approximately 3 months of use, the appliance would spark when plugging it in to a receptacle. I discontinued use for a while thinking it could have been the cord. Fast forward to March 2017. I started trying to use it again with a different cord. It still sparked upon plugging it in. And in addition to the sparking, I could hear the device sizzle and the power would come and go from it. I decided to write a review on Amazon.com. I found that several others have had the same issue with sparking and sizzling. One person even posted a video of the sparking. I believe this is a hazard and could start a fire, especially now that more than just myself has experienced the spark and sizzle.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20170315-79C48-2147405193. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.