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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

HP HP 2000-2b19wm 15.6-Inch Laptop PC (Winter Blue

Category

Electronics

Report number

20170315-800EB-2147405163

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170315-800EB-2147405163. Severity: Incident, No Injury. Matched catalog product: HP HP 2000-2b19wm 15.6-Inch Laptop PC (Winter Blue. Source model text: 2000-410US. Incident: My HP laptop started on fire in the middle of the night. It exploded due to the battery. I woke up and put out the fire. I had to get new carpet, walls and ceiling painted, blinds cleaned, clothing dry cleaned, a new bed, nightstand, mattress/box spring, humidifier, CPAP machine, laptop, vacuum, sheets, comforter, pillows and several other items. Walls had to be wiped down in several rooms.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170315-800EB-2147405163. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.