afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Dell Inspiron 16 7610

Category

Laptop

Report number

20170319-7A086-2147405073

Ownership age

About 60 months to failure (from purchase date when reported)

Failure type

Injury-related incident

Incident narrative

SaferProducts.gov consumer incident report 20170319-7A086-2147405073. Severity: Incident, No Injury. Matched catalog product: Dell Inspiron 16 7610. Source model text: Inspiron 15" Notebook Black Matte with Textured Finish. Incident: I was using my Dell Laptop as I always do and the fan went on which comes on very infrequently. The computer had a slight smell of burning and I could feel heat which intensified. The computer continued to function property while the fan was running continuously. After approximately 15 minutes I noticed the touch pad mouse area had bubbled up from the heat at which time I became increasing concerned and shut off the computer.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20170319-7A086-2147405073. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.