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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

DeLonghi EW7707CM-6A

Category

Home & Garden

Report number

20170323-774D4-2147404930

Ownership age

Not stated

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20170323-774D4-2147404930. Severity: Incident, No Injury. Matched catalog product: DeLonghi EW7707CM-6A. Source model text: EW7707CM. Incident: A DeLonghi Safeheat oil filled electric heater overheated and exploded spraying hot oil all over room and on clothing of the person operating heater. The heater was brand new out of the box and was the first time that it was being operated. The operator was not injured and the damage to the room was not permanent. The operator explained that the thermostat control and thermal cut off did not operate causing the unit to overheat.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170323-774D4-2147404930. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.