Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung S7

Category

Electronics

Report number

20170417-61803-2147404285

Ownership age

About 12 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20170417-61803-2147404285. Severity: Injury, First Aid Received by Non-Medical Professional. Matched catalog product: Samsung S7. Incident: Walking down the hallway I noticed heat from my right pocket. I observed smoke and noticed my phone was on file. Without any notice or while not in use or charging, my phone burned through my pants.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20170417-61803-2147404285. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.