Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Apple MacBook Pro 13in

Category

Laptop

Report number

20170417-B0AE2-2147404294

Ownership age

Not stated

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20170417-B0AE2-2147404294. Severity: Incident, No Injury. Matched catalog product: Apple MacBook Pro 13in. Source model text: Macbook Pro 13in Mid 2010. Incident: In early April, I noticed my MacBook Pro case was bulging and expanding. Because I was concerned that something was wrong, I unscrewed the screws off the back of the laptop and noticed the battery in the computer had significantly expanded and looked as if it was going to explode. I immediately removed the swollen battery from the laptop.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20170417-B0AE2-2147404294. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.