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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Motorola Motorola G Play 2026, Model XT26153

Category

Electronics

Report number

20170425-5528C-2147404031

Ownership age

Not stated

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20170425-5528C-2147404031. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Motorola Motorola G Play 2026, Model XT26153. Source model text: Moto Z Droid Play. Incident: I would like to report a Motorola Motor Z Droid play cell phone that overheated, melted the charge port and burned my son's arm. I am afraid that this could happen again and cause severe damage or harm to someone or something. I have contacted Motorola but they do not seem willing to help resolve the situation. I have pictures that I would be happy to supply. Thanks.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170425-5528C-2147404031. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.