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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Char-Broil X200 Gas Grill

Category

Kitchen Appliance

Report number

20170427-A8DF4-2147403963

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170427-A8DF4-2147403963. Severity: Incident, No Injury. Matched catalog product: Char-Broil Char-Broil X200 Gas Grill. Source model text: CharBroil Tru-Infrared grill #463270614. Incident: On 2/19/2017 I lit my CharBroil gas grill to warm it up as I was preparing to BBQ. I was in the house about 5-10 minutes when I heard an explosion. I went outside to my deck to find the grill completely engulfed in flames. The fire dept. was called and they out it out with high pressure water hose. My deck, railing and roof were damaged. Luckily I was not standing in front of the grill when it exploded, if I was I would have been severely injured. CharBroil and their insurance company (Sedgwick) claim that the grill was not at fault. They have ignored my request for repairs to my damaged property. There is an obvious and dangerous problem with their grills, and they refuse to acknowledge it.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170427-A8DF4-2147403963. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.