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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Homedics HHP-375H

Category

Home & Garden

Report number

20170504-5E703-2147403759

Ownership age

About 6 months to failure (from purchase date when reported)

Failure type

Electrical shock / short

Incident narrative

SaferProducts.gov consumer incident report 20170504-5E703-2147403759. Severity: Incident, No Injury. Matched catalog product: Homedics HHP-375H. Incident: I use this personal massager for my back...and I really need it! About a month ago the wires at the base broke and shorted out, and my lights went out. I went to the breaker box and turned my lights back on. Then was able to see the wires had broken and I actually had flash charcoal on my hands! Wow! Had no idea there was a recall. I bought this thru Amazon and returned it to them.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170504-5E703-2147403759. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.