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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LDG4315st

Category

Kitchen Appliance

Report number

20170516-9E356-2147400461

Ownership age

About 0 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170516-9E356-2147400461. Matched catalog product: LG LDG4315st. Incident: There is a serious design/safety flaw in the burner knob assembly on the front of the LG Stainless Steel Freestanding Double Gas Range - LDG4315ST. With minimal pressure, the knob can be turned unintentionally. Sometimes the burner ignites, while other times gas flows without igniting. During my first week of use, this happened numerous times, particularly when reaching over the stove top to wipe down rear display. This stove presents a major risk of burn injury or fire. LG must develop a fix and issue a recall to prevent injuries to consumers.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170516-9E356-2147400461. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.