Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Galaxy S7

Category

Kitchen Appliance

Report number

20170522-0A52F-2147400315

Ownership age

About 10 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170522-0A52F-2147400315. Matched catalog product: Samsung Galaxy S7. Source model text: Samsung Galaxy S7. Incident: My wife purchased a Samsung Galaxy S7 phone in July, 2016. After hearing several reports about Samsung hand-held devices catching on fire, we checked to see if her phone was on the recall list. According to our telephone service provider (Sprint), the Samsung Galaxy S7 was not on any product recall or warning lists.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20170522-0A52F-2147400315. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.