afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Whirlpool wfe361lvb 1

Category

Kitchen Appliance

Report number

20170523-E3BA1-2147400299

Ownership age

About 67 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170523-E3BA1-2147400299. Severity: Incident, No Injury. Product: Whirlpool wfe361lvb 1 (Whirlpool 30in freestanding smoothtop range. 30in. Black. Purchased in late 2011 or early 2012). Incident: I was making dinner last night on my whirlpool smoothtop electric stove. We bought it brand new in late 2011 or early 2012. I was smelling something burning and thought I had missed something on the cooktop. As I was making dinner I noticed the food was not getting very warm. I pulled out the bottom drawer and inspected the plug in. Everything looked ok. I then went downstairs to the basement and checked the breaker and everything was ok. I tried turning the stovetop off and on again and still nothing. My husband pulled out the stove to inspect the cord from the back side. We heard a loud pop and smoke started coming from the stove. We have a really tight kitchen so he needed to pull it out a little further to be able to see it. It sparked a second time and tripped the breaker. When we were able to look at it, the range cord had shorted out and caught fire.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20170523-E3BA1-2147400299. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.