Product
Samsung Galaxy S7
Category
Kitchen Appliance
Report number
20170526-6F1D3-2147400191
Ownership age
About 13 months to failure (from purchase date when reported)
Failure type
Overheating
Incident narrative
SaferProducts.gov consumer incident report 20170526-6F1D3-2147400191. Matched catalog product: Samsung Galaxy S7. Incident: I have a Samsung Galaxy S7. Not the one that is on the recall list. My phone over heated badly and melted apart. I had to contact Samsung because Verizon said they can't touch it and said it was dangerous for it to do that.
This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Official report number: 20170526-6F1D3-2147400191. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.