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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GreenWorks GreenWorks 25302 G-MAX 40V Twin Force 20-Inch Cordless Lawn Mower

Category

Lawn Equipment

Report number

20170527-74F0A-2147400176

Ownership age

Not stated

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170527-74F0A-2147400176. Product: GreenWorks GreenWorks 25302 G-MAX 40V Twin Force 20-Inch Cordless Lawn Mower. Incident: While using my GreenWorks 25302 G-MAX 40V Twin Force 20-Inch Cordless Lawn Mower, smoke started emitting from under the mower. I immediately removed the batteries (one was destroyed) and placed the mower on a concrete slab to prevent fire.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170527-74F0A-2147400176. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.