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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung FTQ353IWUX

Category

Kitchen Appliance

Report number

20170602-31441-2147399973

Ownership age

About 69 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170602-31441-2147399973. Severity: Incident, No Injury. Matched catalog product: Samsung FTQ353IWUX. Source model text: FTQ353IWUX/XAA. Incident: My wife was warming up pizza in the Samsung electric oven. She heard an electrical popping noise after the oven had been on for about 10 min. Then she heard a zapping sound like bug zapper and upon further inspection saw the back of the range behind the control panel, next to the wall glowing orange and smoking profusely. She immediately turned off the oven and grabbed the fire extinguisher and discharged it down the back of the range which eliminated the hazard. I then went and turned off the circuit to the unit.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170602-31441-2147399973. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.