Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LDG4313ST

Category

Kitchen Appliance

Report number

20170610-3E086-2147399812

Ownership age

About 10 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170610-3E086-2147399812. Severity: Incident, No Injury. Matched catalog product: LG LDG4313ST. Incident: This gas range has knobs that turn on if barely touched. We have had several incidents. Our painter covered the stove with a tarp and leaned over it to paint the wall; the tarp caught fire. On several occasions we have walked by the stove, barely brushing against the knobs, and the gas turns on - sometimes with and sometimes without the flame. Last week we opened the front door to a wave of gas odor; our dog managed to nudge one of the knobs and the gas leaked for over an hour. I'm lucky because I do not have small children, however, I need to remove the knobs to be safe in my own home. This product is a safety hazard. LG refuses to acknowledge that there is an issue. I should not have to look at a beautiful $1500 range in my kitchen without knobs for fear of my home catching fire or blowing up.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20170610-3E086-2147399812. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.