Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Armstrong A96UH2E030B08S-01

Category

Home & Garden

Report number

20170618-2E4E1-2147399614

Ownership age

About 9 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170618-2E4E1-2147399614. Severity: Incident, No Injury. Product: Armstrong Air/ Lennox/ Ducane/ AirEase/ Concord A96UH2E030B08S-01 (See previous description). Incident: Description of product; Gas Changeover Kit - natural to regulated LP/Propane. Manufacturer; Allied Air Enterprises. Manufacturer's part #13X57. This kit is used on some gas fired residential central heating systems. In my case, furnace model #A96UH2E030B08S-01 installed on 5/05/17. The problem is that the gas valve inlet brass fitting supplied with this kit, split open on the morning of 6/18/17, allowing LP gas to leak into my home. The installation instructions are quite specific as to the tightness of inlet pipe and fitting and not to use a channel lock pliers or pipe wrench on the brass fitting. I believe I followed the directions when installing it. My qualifications are that I had my own heating contracting business for 35 years until 2015 and was a licensed plumber for 25 years until 2016. The problem with the brass fitting easily splitting open can be understood by a visual inspection of the failed part. The material used is not substantial to begin with. Then a 1/2" pipe thread is tapped into the fitting at the factory, whereby more of the brass material is removed, thus further weakening the fitting. I believe this fitting should be immediately recalled and replaced by a fitting with a greater wall thickness.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20170618-2E4E1-2147399614. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.