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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

First Alert SA320

Category

Smart Home Device

Report number

20170620-2598C-2147399565

Ownership age

About 6 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170620-2598C-2147399565. Severity: Incident, No Injury. Matched catalog product: First Alert SA320. Incident: We purchased 4 new First Alert Fire/Smoke alarms (model SA320) in 2016. They recently started going off at random times giving the 3 beep series 4-5 times then stopping. I change the batteries every 6 months. They are continuing to alarm randomly. I have changed the batteries again thinking maybe the batteries were bad. This is not fixing the problem. I can understand maybe 1 being defective, but all 4 that I purchased? The date on the alarm is September 7, 2016. They were purchased from Lowe's.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170620-2598C-2147399565. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.