afterwarranty
/
InsightsSubmit report

Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Weber E310

Category

Kitchen Appliance

Report number

20170623-65226-2147399470

Ownership age

About 5 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170623-65226-2147399470. Severity: Incident, No Injury. Product: Weber E310 (Weber gas grill Spirit E310). Incident: The "catch tray" under the gas burner has caught fire twice. I believe it is much too close to the flames of the burners. The grill was only used twice after cleaning the tray. The previous design was a deep tray witch kept the tray away from the flames. I will never feel comfortable using this grill without cleaning the tray first. It is at best very poor design, impractical and most importantly a fire hazard. I called customer service at Weber Grills and they took my information, told me this was a new tray designed for 2017, and told me they Have not any other complaints of this issue, however I think it's very dangerous design, The grill model is Weber spirit E310

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
Search SaferProducts.govPublic database export (SPDB.zip)Back to reports

Official report number: 20170623-65226-2147399470. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.