SaferProducts incident

Failure type

Explosion / rupture

Incident narrative

SaferProducts.gov consumer incident report 20170703-F805E-1675998. Severity: Injury, No First Aid or Medical Attention Received. Product: Frigidaire LGEF3033KBB (electric range). Incident: ((06/28/2017) The consumer stated that the oven had not been in use since the night before. The consumer was putting a pan in the cabinet which is two cabinet doors away from the stove. The outer glass of the oven door exploded and sent glass about 15 feet into her living room. The glass from the oven door was popping on the floor. The consumer stated that glass hit her on the left side of her face . Glass also cut her arm between her shoulder and her elbow. The consumer washed her arm with soap and cold water but got a burning sensation about five hours afterwards. The consumer contacted the poison control center because she thought she had a chemical burn. She was advised to keep washing her arm. The burning stopped later after the consumer took a shower. (07/01/2017) The consumer contacted the firm. The consumer was advised that the firm had never heard of the type of incident before. The consumer was referred to a service company but was advised that the repair would be at her expense because the unit was out of warranty.