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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 665.13543N412

Category

Kitchen Appliance

Report number

20170711-9E428-2147399049

Ownership age

About 121 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170711-9E428-2147399049. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Kenmore 665.13543N412. Source model text: 665.16049403. Incident: My Kenmore dishwasher filled my house with smoke from the dishwasher. Upon checking the dishwasher after I turned it off and the smoke cleared. I look in the dishwasher on the element to see if something had melted on there. There was not anything. I looked under the dishwasher and pieces of the bottom of the dishwasher coating maybe had melted or caught on fire and when I looked further there were some really hard crispy pieces of this rubber coating falling off on the floor. I am not sure what caused it to catch fire but I am afraid to use the dishwasher because the smoke was very toxic smelling. I will call for a repair but I am not sure that it is something that can be repaired.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170711-9E428-2147399049. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.