Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Samsung Samsung Galaxy Tab 4 Model SM-T230NU

Category

Electronics

Report number

20170727-1293A-2147398623

Ownership age

About 26 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170727-1293A-2147398623. Severity: Incident, No Injury. Product: Samsung Samsung Galaxy Tab 4 Model SM-T230NU (Samsung Galaxy Tab 4 tablet computer Model: SM-T230NU S/N: RF2F502RQFL, 8GB). Incident: Earlier this month, I noticed that my Samsung Galaxy Tab 4 tablet computer became �swollen�. The front glass is bulging so that the edges of the glass are exposed, and the back of the case is bulging outward, like a smooth lump. The tablet got warm while I was using it. I'm concerned that the tablet will explode or catch on fire, so I'm keeping it unplugged in a metal container away from flammable materials until I figure out how to safely dispose of it. I do not want to place it in the trash or give it to an electronics collection place, because I don't know if they will handle it properly in case it might explode or catch fire. I'm concerned that other people might have this product, and there might be a risk of explosion or fire. The model is SM-T-230NU, 8 GB S/N: RF2F502RQFL CE 0168

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20170727-1293A-2147398623. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.