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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

GE The model # is -JGBS60DEK6WW.

Category

Kitchen Appliance

Report number

20170729-0B8D6-2147398589

Ownership age

About 15 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170729-0B8D6-2147398589. Severity: Incident, No Injury. Matched catalog product: GE The model # is -JGBS60DEK6WW.. Source model text: JVM3160DF2WW. Incident: Was heating a cup of water in the microwave and it lost all power and stopped working. When I opened the microwave door, sparks came out of the door lock openings. I had a person check the house electrical connections and those are working fine. The microwave is not working at all and I have it unplugged to make sure it does not cause a fire.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170729-0B8D6-2147398589. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.