Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kenmore 790.92303010

Category

Kitchen Appliance

Report number

20170803-D8769-1684372

Ownership age

About 156 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170803-D8769-1684372. Matched catalog product: Kenmore 790.92303010. Source model text: 790.95302100. Incident: The submitter said she turned on the oven to the bake setting and she put the temperature to 350 degrees. The submitter said she put a chicken in a glass baking dish and placed it into the oven. She also put the timer to 40 minutes. Approximately 20 minutes later, the submitter smelled a burn odor and while she was walking downstairs the fire alarm went off. The submitter noticed smoke coming from inside the oven and she noticed that the oven was extremely hot to the touch. The submitter believes the temperature of the oven was a lot higher than 350 degrees. The submitter pushed the "Off" but the oven failed to shut off. The submitter then opened the oven and removed the baking dish with the chicken. The submitter indicated that the bottom heating element inside the oven was extremely bright orange. The submitter said the baking dish was extremely hot to the touch and the bottom of the dish turned black. The submitter said about 45 seconds after she put the baking dish down it exploded into the pieces. The submitter said the glass cut her on the back of her left leg. She did not seek medical attention. The submitter's husband told her to cut the circuit breaker and when she did the range turned off.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20170803-D8769-1684372. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.