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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Kidde Smoke Alarm model P4010DCS-W and p4010DCSCO-W

Category

Smart Home Device

Report number

20170908-C7D3E-2147397560

Ownership age

About 78 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20170908-C7D3E-2147397560. Matched catalog product: Kidde Smoke Alarm model P4010DCS-W and p4010DCSCO-W. Source model text: KIDDE (KN-COSM-IB). Incident: We had seven Kidde talking smoke/carbon monoxide detectors (KN-COSM-IB) in our home (manufactured in November 2010), and none of the smoke detectors work. We had a small fire in the kitchen, and none of the detectors triggered or sounded the alarm. It seems that they were/are not working, but we have fresh batteries in them, and when you press the test/reset they beep. But they don't seem to detect smoke or carbon monoxide, and don't seem to work/function properly.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20170908-C7D3E-2147397560. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.