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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

LG LDE4413ST

Category

Kitchen Appliance

Report number

20171016-35A2E-2147396732

Ownership age

About 8 months to failure (from purchase date when reported)

Failure type

Overheating

Incident narrative

SaferProducts.gov consumer incident report 20171016-35A2E-2147396732. Severity: Incident, No Injury. Matched catalog product: LG LDE4413ST. Incident: This LG electric range has controls that, when accidentally bumped, turn on the stove top heating elements. I have noticed on a few occasions the heating element was on after my wife or a guest have brushed up against the knobs and was able to catch it quickly. Recently I was not so lucky, my wife brushed up against one of the knobs prior to taking my dog for a walk and came back to my house filled with smoke. On top of my stove was a bag of cheese that melted and the smoke carried the oils from the cheese to my ceiling that has to be professionally replaced. I highly recommend not buying this stove. I have had other stoves with knobs in front and have never had this issue. The product has a flawed design and needs immediate correction. I can't imagine having a stove like this with young children in my home. My wife has removed knobs to avoid incidental contact.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20171016-35A2E-2147396732. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.