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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Ryobi RY42102

Category

Home & Garden

Report number

20171020-A547E-2147396640

Ownership age

About 6 months to failure (from purchase date when reported)

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20171020-A547E-2147396640. Severity: Injury, No First Aid or Medical Attention Received. Matched catalog product: Ryobi RY42102. Incident: Ryobi 8amp Jet Fan Blower Model RY42102 impeller blades shattered and ejected a few seconds into use resulting in minor leg scratches and a million tiny pieces of red plastic strewn across my driveway. Returned to mfg, per CPSC recall for replacement. Mfg had failed to replace more than 8 weeks after return, offers no estimate of when they will replace (despite fact that replacement model is in stock at retail outlets), and offers no alternative, such as refund or coupon for replacement unit.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20171020-A547E-2147396640. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.