Verified government source

SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Philips A1238

Category

Kitchen Appliance

Report number

20171027-8236E-2147396407

Ownership age

About 40 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20171027-8236E-2147396407. Severity: Injury, First Aid Received by Non-Medical Professional. Product: Philips A1238 (Philips Fidelio docking speaker. Built-in rechargeable Li-ion battery. Used to play your IPod or IPhone music through.). Incident: 7/11/2014, I purchased a refurbished Philips docking speaker from Wal-Mart online. I have used this unit coupled with Apple IPods, as intended, without any event. There was never any glitch or abnormal behavior from the unit prior the the incident. On the morning of 7/31/2017, I woke up to a strange sound coming from my bathroom. I went inside and the room was smoky. I heard a strange chirping sound and quickly realized the smoke was coming from the Philips unit. I unplugged it and took the IPod off. My hand was slightly burned, as the IPod unit was very, very hot. I thought to videotape the unit smoking and chirping, because it was so strange and scary. I have photos and the unit in my possession. Upon inspection, after everything cooled down, the connector of the Philips unit and the IPod connector had both melted. It was alarming, because had I not gotten up and gone to the unit, there, no doubt, would have been a fire. I contacted Philips on 8/11/17 about this. I let them know that I wanted to impress my concern for other people using this docking speaker model too. The unit was not in play mode at the time. I take good care of my things, so I can't imagine what went wrong. Maybe the device was not flush-on, possibly causing the IPod and docking connection to try to communicate and heat up? I'm just not sure, as I'm not an electrical engineer. I strongly feel that this incident took place because of a Philips design flaw. I let them know that. If this was the impetus, had they had a click and release coupling mechanism, this likely would not have occurred. I am not an e

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.

Official report number: 20171027-8236E-2147396407. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.