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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Cub Cadet 17AFGBDT056 RZT-S (on manual)

Category

Home & Garden

Report number

20171107-1E481-1711383

Ownership age

About 52 months to failure (from purchase date when reported)

Failure type

Fire / ignition

Incident narrative

SaferProducts.gov consumer incident report 20171107-1E481-1711383. Severity: Incident, No Injury. Product: Cub Cadet 17AFGBDT056 RZT-S (on manual) (zero turn riding mower). Incident: (10/19/2017) The submitter stated that the consumer,[REDACTED], had been mowing the lawn for about an hour when he smelled smoke. He looked around to see where the smoke was coming from. The smoke was coming from the back of the mower. [REDACTED] got off of the unit and saw flames below the seat of the unit. With help from the neighbors, he was able to put the fire out. Also, the fire department came out and made sure that the fire was completely out. No one was injured. (11/01/2017) The submitter contacted the firm who requested pictures. The submitter sent pictures to the firm but did not get a response. (11/06/2017) The submitter contacted the firm again, but the person that she needed to talk to was not available. She left a message for the person but did not receive a call. (11/07/2017) The submitter contacted the firm again and was advised to contact her home owner's insurance.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20171107-1E481-1711383. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.