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SaferProducts incident

Official U.S. Consumer Product Safety Commission consumer incident report from the SaferProducts.gov public database. Use the verification links below to confirm the record on SaferProducts.gov or via the public database export.

Product

Cuisinart TOB-40

Category

Kitchen Appliance

Report number

20171114-77EFB-2147395429

Ownership age

Not stated

Failure type

Structural / mechanical failure

Incident narrative

SaferProducts.gov consumer incident report 20171114-77EFB-2147395429. Severity: Incident, No Injury. Matched catalog product: Cuisinart TOB-40. Incident: I have owned a Cuisinart TOB-40 Toaster Oven for about 5 years. The last few weeks the door has started opening difficult. Today after cooking toast twice when I went to open the door the second time it was once again hard to open and then completely shattered all over the place. Luckily I was not hurt by small glass fragments that went everywhere. I was able to clean up all the small chunks and slivers of glass up after about an hour. Had this been a child or the oven was at eye level it could have seriously injured someone. I have notified Cuisinart today and they are sending me a replacement oven but not sure I really want another one of this similar model now a TOB-40N. There is already a recall on this over for electric cord. Not sure if the newer model will fix the door and glass breakage or only correct the power cord issue.

This is a consumer incident report published on SaferProducts.gov. CPSC does not guarantee the accuracy of information submitted by people outside of CPSC. It is not automatically an official recall or manufacturer admission.
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Official report number: 20171114-77EFB-2147395429. Search that ID on SaferProducts.gov or match it in the CPSC public database export to verify this record.